Privacy Policy

1. Information We Collect

When you use Flur Lab, we may collect the following types of information:

1.1 User-Provided Information

• Account Information: Name, email address, and other details you provide during account creation or subscription.
• Content Data: URLs of images or videos you link to your listings.

1.2 Automatically Collected Information

• Usage Data: Information about your interactions with the platform, such as clicks, page views, and features accessed.
• Device Data: Details about the device and browser used to access Flur Lab, including IP address, operating system, and browser type.

1.3 Payment Information

Payment details are processed securely by our payment provider (e.g., Stripe). Flur Lab does not store credit card or banking information.

2. How We Use Your Information

We use the information collected for the following purposes:

• Providing the Service: To deliver and improve our platform, including rendering floor plans and managing subscriptions.
• User Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
• Analytics: To analyze usage patterns and improve the functionality and user experience of the platform.
• Compliance: To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted partners (e.g., Stripe) who assist in delivering the Services, under strict confidentiality agreements.
• Legal Obligations: If required by law or to respond to legal processes (e.g., subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Data and Third-Party Hosting

Since Flur Lab does not host your images, any URLs you provide link to third-party services. Please ensure you trust the hosting providers you use and review their privacy policies.

5. Data Retention

We retain personal information only as long as necessary to provide the Services or fulfill legal obligations. Once data is no longer required, we securely delete or anonymize it.

6. Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal or contractual restrictions.
• Opt-Out: Manage your preferences for email communications and analytics tracking.

To exercise these rights, please contact us at support@flur-lab.com.

8. Cookies and Tracking Technologies

Flur Lab uses cookies and similar technologies to:

• Enhance your browsing experience.
• Track and analyze user behavior on the platform.

You can manage cookie preferences through your browser settings.

9. International Users

If you access Flur Lab from outside Sweden, your information may be transferred to and processed in Sweden. Sweden's data protection laws may differ from those in your country, but we will take appropriate measures to protect your data. By using our Services, you consent to this transfer.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications. Continued use of the Services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@flur-lab.com